Accessibility
Your barrier-free stay
Most Andermatt Swiss Alps businesses can be accessed by people with mobility limitations. All information about any hurdles and how to overcome them can be found in the respective entries on our website and on the Ginto app, the accessibility platform to join in.
Andermatt Swiss Alps
Andermatt Swiss Alps’ hotels and holiday apartments were built in accordance with the latest standards and have lifts and ramps where necessary. The Chedi Andermatt and Radisson Blu Reussen hotels have wheelchair-accessible rooms, and at The Chedi Andermatt, also the spa area is barrier-free. All restaurants of the Andermatt Swiss Alps Group that are located in the valley provide barrier-free access and have wheelchair-accessible bathrooms. Some of the restaurants on the mountains are not barrier-free. For accessibility data, please visit the detail pages under “Information” or look for the OK:GO logo.
Cableways
The Gütsch Express and Schneehüenerstock Express gondolas are outfitted for people with mobility limitations. The chairlifts and the Gemsstock gondola do not provide barrier-free access.
Tickets
People with disabilities ride at a discount, and the identity card for travellers with a disability is valid for single trips and day passes. Companions thus ride at no charge. Reduced-fare tickets must be purchased at a ticket booth.
Gütsch-Express gondola: Nätschen and Gütsch
The Gütsch-Express will bring you to the Nätschen mid-station at about 1,800 metres above sea level or to the Gütsch mountain station at 2,300 metres. At Nätschen, stop in at the Matti family restaurant for a break. On Gütsch, you’ll find exclusive gourmet dining with a view at the multiple award-winning restaurants The Japanese by The Chedi Andermatt and Gütsch by Markus Neff.
From the platform, take the ramp down to the station underpass, where you’ll find the ticket booth and several ticket machines. Then use the lift or the ramp to reach street level. Cross the tracks of the Matterhorn Gotthard Railway, and after a gentle climb, you’ll arrive at the valley station.
The path from the car park (gravel, without designated parking spaces) to the valley station is about 450 metres long. It is paved and leads through the barrier-free railway station underpass, where you’ll also find the ticket booth and several ticket machines. Then use the lift or the ramp to reach the street on the other side. Cross the tracks of the Matterhorn Gotthard Railway, and after a gentle climb, you’ll arrive at the valley station.
If you are being driven to the valley station, you can get dropped off and picked up directly at the entrance. Don't forget to buy your ticket in advance online. If you're entitled to a discounted ticket, you will need to purchase it at the ticket booth in the railway station underpass.
Our cableways employees will be happy to assist you in getting through the turnstile and in boarding and exiting the gondola.
The benches in the 8-person gondolas can be flipped up. This will provide space for a wheelchair and two to three companions. The narrowest spot in a gondola is the door, which is 72 centimetres wide.
Wheelchair accessible bathrooms are located in the underpass of the Andermatt railway station near the valley station, at the Matti restaurant at the mid-station, and at The Japanese by The Chedi Andermatt and Gütsch by Markus Neff restaurants at the mountain station.
You can find detailed accessibility information for the Gütsch Express on the Ginto website.
Schneehüenerstock-Express gondola: Platte and Schneehüenerstock
The Schneehüenerstock-Express will bring you to the Platte mid-station at 2,400 metres above sea level and to the Schneehüenerstock mountain station with the eponymous panorama restaurant at nearly 2,600 metres.
From the railway station, a path with an approximately 10o incline will take you to the pass road. Cross the road shortly before the pedestrian crossing, where it has no step. Pass by the car park, and you’ll reach the entrance to the valley station with virtually no change in level. From there, a lift will bring you to the ticket booth and the boarding area.
The path from the car park (without designated parking spaces) to the valley station is about 50 metres long, depending on where you leave your car. Use the lift to reach the ticket booth and the boarding area right next door.
If you are being driven to the valley station, you can get dropped off and picked up directly at one of the two entrances.
Our cableways employees will be happy to assist you in getting through the turnstile and in boarding and exiting the gondola.
The benches in the 10-person gondolas can be flipped up. This will provide space for a wheelchair and several companions. The narrowest spot in a gondola is the door, which is 75 centimetres wide.
Wheelchair-accessible bathrooms are located in the valley station and in Restaurant Schneehüenerstock at the mountain station.
You can find detailed accessibility information for the Schneehüenerstock Express on the Ginto website.
If you have any questions, please contact the cableways team by sending an email or calling +41 58 200 68 68.
Golf course
The Andermatt Swiss Alps Golf Course is an alpine golf course with a wide range of soil types. For golfers in wheelchairs, the course is not completely accessible on their own due to the sometimes significant inclines and steep transitions from paths to fairways. The steepest gradient – about 14o – is at the 13th and 14th holes. The registration desk will be happy to advise golfers about the various options for playing at the course by email or calling +41 41 888 74 47.
Events
Andermatt Swiss Alps puts on numerous events in Piazza Gottardo and at the Andermatt Concert Hall and The Chedi Andermatt, where concerts, comedy evenings, film screenings, conventions, etc. take place on a regular basis. All of these venues provide barrier-free access. If you would like to organise your own barrier-free event, the Andermatt Concert Hall, the Radisson Blu Hotel Reussen and The Chedi Andermatt offer the right infrastructure.
OK:GO
The Andermatt Swiss Alps Group supports the initiative OK:GO, which seeks to promote the availability of information about the accessibility of tourism offerings for all of Switzerland. Information should be uniform, up to date, and easily retrievable by all. You can find accessibility information for the businesses of the Andermatt Swiss Alps Group on the individual subpages under “Information” and where you see the OK:GO logo. The app for the Ginto accessibility platform provides an overview of all accessibility data for the region.
