Let’s work together for a safe and fantastically exciting winter!

In addition to the measures introduced by the Federal Office of Public Health, the cantons and industry associations, we have devised the following guidelines to ensure both you and ourselves are protected. As of: 14 January 2021

  • Wearing of masks compulsory

    Please always wear a mask in indoor areas and public spaces and on the cableways. The obligation to wear a mask also applies on Gotthardstrasse and on the busy areas of the streets in Andermatt.

  • Keep your distance

    Please maintain a distance of at least 1.5 metres.

  • Buy tickets online

    Please always buy and book your tickets and activities online, where possible.

  • Wash your hands

    We ask you to regularly wash and sanitise your hands.

  • Book in advance

    Please reserve your activities in advance.

  • Respect barriers

    We ask you to respect the floor markings and barriers.

  • Personal responsibility

    Please practice self-responsibility and stay home if you experience symptoms or feel unwell.

Welcome to winter wonderland Andermatt

Our safety measures in overview.

  • Stay safe and have fun: That's our motto for the 2020/21 winter season. Together, let's ensure a winter experience that’s not only especially pleasant but especially safe.

  • Because of the current capacity restrictions, we ask that guests do not visit the Andermatt+Sedrun+Disentis ski area. A reservation is mandatory at weekends to enter the ski area in Andermatt (Gütsch-Express).

  • Install our Mountain Access app (Android or iOS) and allow push notifications. That way, you’ll receive our coronavirus information in real time.

  • Install the Sepp app, which enables you to pay parking fees contactlessly almost everywhere in Andermatt.

  • Stay informed about current developments on our news page

In the queuing areas:

  • With ground markings, barriers, and glass protection walls, we are making it easier for you to comply with distancing rules.

  • Wear a mask in waiting and queuing areas, as well as in indoor areas.

  • Always maintain the required distance.

On the cableways:

  • Note that the number of skiers and snowboarders is limited in Andermatt+Sedrun+Disentis.

  • The windows in the cableways will be open during the trip.

  • Wearing a mask in mandatory on all gondolas and lifts.

  • At weekends it's mandatory for guests to reserve a space in the Gütsch-Express online.

  • As pedestrian you do not need a reservation for the gondola.

Catering:

  • Restaurants that are open are offering take-away. Stay informed about current developments on our restaurants page.

  • There is no possibility to consume take-away offers in a sheltered place on site.

Safety has always been an important aspect of our work, even more so this year. In order to protect our guests and employees, additional measures are necessary. I realise that some of the changes may cause an inconvenience, and I ask for your understanding and patience. In return, you can rest assured that we are doing everything possible to ensure your safety.


Raphael KruckerCEO Andermatt Swiss Alps
Raphael Krucker, CEO Andermatt Swiss Alps

Together for a safe and outstanding winter experience!

Your safety at the resort has always been our most important concern. In addition to the measures adopted by the Federal Office of Public Health, the canton, and the industry associations, we have established guidelines for your and our protection.

We have

  • installed glass protection walls at numerous locations

  • placed ground markings and set up barriers in indoor areas

  • placed hand sanitisers at central locations

  • increased cleaning frequency

  • installed signage regarding the obligation to wear a mask

  • provided our employees with personal protective equipment

  • created additional capacities in the outdoor areas

We ask that you

  • wear a mask in indoor areas, outdoor areas, and on the cableways

  • bring your own mask with you

  • always buy your tickets and activities online, where possible.

  • reserve activities in advance

  • respect ground markings and barriers

  • always pay contactlessly, where possible,

  • regularly wash and disinfect your hands

  • maintain minimum distances of 1.5 metres (if not possible, mandatory mask-wearing applies)

  • keep contact times with strangers as short as possible

  • ask our employees if you have questions

  • stay home if you experience symptoms or feel unwell

We are working continuously, and without making any compromises, to ensure your safety. Please help us to create a safe environment for our employees. Please observe the guidelines.

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