Let’s work together for a safe and fantastically exciting winter!
In addition to the measures introduced by the Federal Office of Public Health, the cantons and industry associations, we have devised the following guidelines to ensure both you and ourselves are protected. As of: 14 January 2021
Wearing of masks compulsoryPlease always wear a mask in indoor areas and public spaces and on the cableways. The obligation to wear a mask also applies on Gotthardstrasse and on the busy areas of the streets in Andermatt.
Keep your distancePlease maintain a distance of at least 1.5 metres.
Buy tickets onlinePlease always buy and book your tickets and activities online, where possible.
Wash your handsWe ask you to regularly wash and sanitise your hands.
Book in advancePlease reserve your activities in advance.
Respect barriersWe ask you to respect the floor markings and barriers.
Personal responsibilityPlease practice self-responsibility and stay home if you experience symptoms or feel unwell.
Welcome to winter wonderland Andermatt
Our safety measures in overview.
Stay safe and have fun: That's our motto for the 2020/21 winter season. Together, let's ensure a winter experience that’s not only especially pleasant but especially safe.
Because of the current capacity restrictions, we ask that guests do not visit the Andermatt+Sedrun+Disentis ski area. A reservation is mandatory at weekends to enter the ski area in Andermatt (Gütsch-Express).
Install our Mountain Access app (Android or iOS) and allow push notifications. That way, you’ll receive our coronavirus information in real time.
Install the Sepp app, which enables you to pay parking fees contactlessly almost everywhere in Andermatt.
Stay informed about current developments on our news page
In the queuing areas:
With ground markings, barriers, and glass protection walls, we are making it easier for you to comply with distancing rules.
Wear a mask in waiting and queuing areas, as well as in indoor areas.
Always maintain the required distance.
On the cableways:
Note that the number of skiers and snowboarders is limited in Andermatt+Sedrun+Disentis.
The windows in the cableways will be open during the trip.
Wearing a mask in mandatory on all gondolas and lifts.
At weekends it's mandatory for guests to reserve a space in the Gütsch-Express online.
As pedestrian you do not need a reservation for the gondola.
Catering:
Restaurants that are open are offering take-away. Stay informed about current developments on our restaurants page.
There is no possibility to consume take-away offers in a sheltered place on site.
Safety has always been an important aspect of our work, even more so this year. In order to protect our guests and employees, additional measures are necessary. I realise that some of the changes may cause an inconvenience, and I ask for your understanding and patience. In return, you can rest assured that we are doing everything possible to ensure your safety.
Together for a safe and outstanding winter experience!
Your safety at the resort has always been our most important concern. In addition to the measures adopted by the Federal Office of Public Health, the canton, and the industry associations, we have established guidelines for your and our protection.
We have
installed glass protection walls at numerous locations
placed ground markings and set up barriers in indoor areas
placed hand sanitisers at central locations
increased cleaning frequency
installed signage regarding the obligation to wear a mask
provided our employees with personal protective equipment
created additional capacities in the outdoor areas
We ask that you
wear a mask in indoor areas, outdoor areas, and on the cableways
bring your own mask with you
always buy your tickets and activities online, where possible.
reserve activities in advance
respect ground markings and barriers
always pay contactlessly, where possible,
regularly wash and disinfect your hands
maintain minimum distances of 1.5 metres (if not possible, mandatory mask-wearing applies)
keep contact times with strangers as short as possible
ask our employees if you have questions
stay home if you experience symptoms or feel unwell
We are working continuously, and without making any compromises, to ensure your safety. Please help us to create a safe environment for our employees. Please observe the guidelines.