Customer Services

In­sid­er tips and more

At the Customer Services office, you can book you holiday experience directly on location, get valuable insider tips for everything having to do with Andermatt, or purchase a prized souvenir as personal memento or for those back home.

Discover Andermatt

Do you need a cableways ticket? A cross-country ski pass or a tee time? At the Customer Services office, you can book a wide variety of activities. The team will also be happy to provide you with information about things you should be sure not to miss during your holidays. Here you can also book a spa treatment, a ride on the historic Gotthard stagecoach, or a few hours of ski lessons. On request, we’ll put together a customised activities programme for you.

Andermatt lies in the heart of the Swiss Alps – a holiday destination full of opportunities. Located in the high-alpine Ursern Valley in canton Uri, Andermatt offers all the advantages of Switzerland in one place – both in summer and winter.

Culinary world tour

Andermatt offers an extensive, diverse range of food options. Whether pizza like in Italy, a traditional fondue, or bobotie like in South Africa – we’ll be happy to reserve a table for you in one of the numerous restaurants. At Biselli, located directly in Piazza Gottardo, you can also order food baskets – a hearty breakfast or a basket with pasta and wine. If you’d rather put your feet up after an active day in the mountains and have someone else cook for you, Biselli will deliver you dinner directly to your door. That way, you can enjoy a relaxing evening in the comfort of your home.

Missing something?

  • Bed linens and towels

    Let us know if you need additional bed linens or towels.

  • Ravensburger board games

    Are you planning a game night but left all your games back home? No problem – we have a variety of board games from Ravensburger that you’re welcome to borrow.

  • Kitchen appliances

    Whether you need a raclette oven, a wok, or a hand mixer – you can rent a variety of kitchen appliances from us.

  • Baby accessories

    Everything for your baby that you don’t want to bring along with you to Andermatt can be rented from us: from baby monitor to pram to potty chair.

  • Tools

    The axe at home oft saves the carpenter! If you need a toolbox or individual tools for hobby work, you can rent them from us.

  • Other rental items

    Various other items that you can rent from us can be found on this list.

Let yourself be chauffeured

We can arrange short excursions for you in the region, as well as longer outings like shopping trips or sightseeing tours. Our reliable partner will take you where you want to go and bring you back. That way, you can sit back and enjoy the view. Let us know where you’d like to go, and we’ll arrange for your transportation. In winter, a free village bus travels directly from Andermatt Reuss to the railway station and the Gemsstock valley station, then through the village and on to Hospental.

mybuxi - the alternative taxi

mybuxi is an innovative combination of bus and taxi. The ride service offers maximum flexibility – without needing an own vehicle and at affordable prices. mybuxi vehicles are ordered using the mybuxi app. The vehicles can be booked daily from 6 am to 1 am in Andermatt and the surrounding area.

Other offers

  • Firewood

    Nothing warms the body and soul better than a crackling fire in the fireplace. Firewood can be purchased from us.

  • Open bookcase

    An open bookcase shaped like a gondola is available to you in the glass dome in the piazza. Anyone who wants can bring or take a book at any time.

  • Shopping service

    We’ll handle your shopping – except for medications – and deliver them directly to your door.

  • Office equipment

    Working all day on your laptop is exhausting. That’s why we have monitors and keyboards available for you so that your home office in Andermatt will feel even more comfortable.

  • Other offers

    Need something else? Here you’ll find our overview list for these services.

Current offers


Customer Services
Gütschgasse 6
6490 Andermatt 

+41 41 888 15 88 

The Customer Services office is accessible for people with limited mobility.

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